Technical Services and Support | Services

RAMTelecom understands the critical nature of business communication for its customers. That's why RAMTelecom provides a complete turnkey solution for all its broadband communications services, including:

Technical installation
Training and familiarization
Telecommunications consulting
Link Budget calculation
Bandwidth calculation
Network security services
Network monitoring
Content filtering
Network troubleshooting

In addition, RAMTelecom’s high-performance broadband services and solutions offer carrier-grade availability and reliability.

And, all RAMTelecom services are backed by complete, flexible service and support programs available 24-hours-a-day, seven-days-a-week through the RAMTelecom Network Operations Center (NOC).

If you need assistance with RAMTelecom's satellite network services or to report a technical difficulty, contact RAMTelecom technical support:

RAMTelecom 24/7 Technical Support Line
1-(877) RAMTEL-1 (726-8351)

Less critical problems that do not have a major effect on your network or services may be reported to the RAMTelecom support staff via e-mail at:

support@ramtelecom.ca

A technician will respond to your e-mail during regular business hours (8:00 a.m. to 5:00 p.m., Eastern, Monday to Friday).

Service Agreement